Privacy Policy - GOAT Labs

1. Personal Information We Collect

Personal Information You Provide:

• Account Information: When you create an account, we collect details like your name, contact information, account credentials, payment information, and transaction history.
• User Content: We collect any Personal Information you include in inputs, file uploads, or feedback.
• Communication Information: If you communicate with us, we collect your name, contact details, and message contents.
• Social Media Information: When interacting with our social media pages (e.g., Instagram, Facebook), we collect the information you provide and may receive aggregate analytics from these platforms.
• Other Information You Provide: We may collect information you give us during surveys, events, or to verify your identity.

Automatically Collected Information:

• Log Data: Includes details such as your IP address, browser type, and interaction with our Services.
• Usage Data: Information about how you use our Services, such as content you view, features used, and actions taken.
• Device Information: Includes device name, operating system, and browser details.
• Cookies: We use cookies to enhance your experience and analyze usage. You can manage cookie preferences through your browser.
• Analytics: We use analytics tools to assess how users interact with our Services.

2. How We Use Personal Information

We may use your Personal Information for the following purposes:

• To provide, maintain, and improve our Services.
• To communicate with you about our Services, updates, and events.
• To prevent fraud, misuse, or illegal activity.
• To ensure the security of our systems and protect users.
• To comply with legal obligations and protect our rights.
• To conduct research and analyze the effectiveness of our Services.

3. Disclosure of Personal Information

We may disclose your Personal Information in certain cases:

• Vendors and Service Providers: To assist with business operations, such as hosting, analytics, and email services.
• Business Transfers: If we engage in business transactions like mergers, your information may be shared or transferred.
• Legal Requirements: To comply with laws, defend our rights, or protect the safety of users.
• Affiliates: We may share your information with our affiliates, who use it in accordance with this policy.

4. Limitation of Liability

Under no circumstances shall GOAT Labs, its affiliates, or their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from the use of our Services. We are not responsible for unauthorized access, alteration, or loss of your Personal Information. By using our Services, you acknowledge and agree to this limitation of liability.

5. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including the right to:

• Access your Personal Information.
• Delete your Personal Information.
• Correct or update your Personal Information.
• Restrict our processing of your Personal Information.
• Object to how we process your Personal Information.

To exercise these rights, please contact us at privacy@goatlabs.com or use your GOAT Labs account settings. We reserve the right to verify your identity before processing your request.

6. Indemnification

You agree to indemnify, defend, and hold harmless GOAT Labs, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our Services, violation of this Privacy Policy, or infringement of any third-party rights.

7. Children

Our Services are not directed to children under 13. If we discover that a child under 13 has provided Personal Information, we will delete it. If you are between 13 and 18, you must have a parent or guardian's permission to use our Services.

8. Links to Other Websites

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Security and Retention

We take steps to protect your Personal Information but cannot guarantee complete security. We retain Personal Information as long as necessary for business purposes, legal obligations, or safety concerns. While we strive to implement robust security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

10. International Users

Your Personal Information may be processed and stored in the United States and shared with affiliates or service providers in other countries. We use legally valid mechanisms for transferring data internationally.

11. Governing Law

This Privacy Policy will be governed by and construed in accordance with the laws of the jurisdiction in which GOAT Labs operates, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy shall be resolved in the competent courts of that jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the new version on this page. By continuing to use our Services after any changes become effective, you acknowledge and accept the updated Privacy Policy.